Legal
Pay the way you prefer — UPI, cards, net banking, wallets or Cash on Delivery. Every payment is processed securely by a PCI-compliant gateway, and your card and bank details are never stored by us.
All prices are shown in Indian Rupees (INR) and include applicable taxes. We accept the following payment methods at checkout:
We plan to introduce EMI and pay-later options in the future. When available, they'll appear as choices at checkout with any terms clearly shown before you confirm your order.
Your payment details are never stored by us
Payments are processed by a PCI-DSS compliant payment gateway over an encrypted connection. We never see or store your full card number, UPI PIN or bank credentials.
Our checkout is served over HTTPS, and all sensitive payment information is handled entirely within our payment processor's secure environment. We only receive confirmation of whether a payment succeeded or failed, along with a transaction reference for your order.
If a payment fails but an amount was debited, it is typically auto-reversed by your bank or the gateway within 5 to 7 business days. You can safely retry your order. If the amount isn't reversed within this window, contact care@oatandhoney.com with the transaction details.
If you were charged twice for the same order, the duplicate amount is fully refunded to your original payment method. See our Refund Policy for timelines, or contact us with both transaction references.
We take care to display accurate prices, but errors can occasionally occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and refund any amount paid. Prices and offers may change at any time, but changes won't affect orders already confirmed.